coreWARE Platform Updates

This release includes new features, enhancements, and bug fixes across the coreWARE platform. Improvements focus on expanding customization options in the new coreFORCE search experience, improving catalog synchronization between coreSTORE and coreFORCE, and addressing stability issues affecting integrations, pricing updates, and checkout behavior.

Features

coreFORCE

• Added the ability to hide product prices when items are out of stock in the new search experience. This feature will be enabled by default.
• Added an Open in New Tab option for product search results.
• Added the ability to display search results in a two-column layout.
• Added the ability to exclude products from the coreFORCE API.
• Added new options to customize the Product Details page.
• Added a configuration page for Search Parameter Groups to simplify setup.
• Added support for requiring a signature for invoice payments when an order exceeds a configured threshold.

Enhancements

coreFORCE

• Optimized the products query and related subqueries to reduce database load and improve performance.
• Reduced the number of notification emails generated by the Distributor Product Feed background process.
• Optimized sale price calculations during distributor product import processing.
• Added change logging for list price updates to improve audit tracking.

Fixes

coreFORCE

Search and Catalog

• Fixed an issue where inactive departments appeared in new search filters.
• Fixed an issue where search facets did not display after configuration.
• Fixed an issue where product search URLs did not update after subsequent searches..
• Fixed an issue where product variations appeared for unavailable options.
• Fixed an issue where the Add to Cart button did not consistently display on mobile devices.
• Fixed an issue where the Credova logo and Sezzle banner did not display correctly in new search.
• Fixed an issue where Google Analytics View_Item tracking did not trigger correctly.
• Fixed an issue where the Credova banner appeared in legacy search despite configured restrictions.
• Fixed an issue where product snippet structured data triggered validation issues.

Orders, Checkout, and Integrations

• Fixed an issue where GunBroker filters did not function correctly in the Orders page.
• Fixed an issue where NoFraud did not receive AVS codes during order processing.
• Fixed an issue where refund emails were missing the customer name.
• Fixed an issue where membership renewals incorrectly charged the initial startup fee instead of the renewal fee.
• Fixed an issue where ammo ordering defaulted to the oldest saved card in certain configurations.
• Fixed an issue causing unique constraint violations in shopping carts.

coreSTORE Impact

The following fixes improve catalog synchronization and data flow between coreSTORE and coreFORCE.

• Fixed an issue where list price updates made in coreSTORE did not synchronize correctly with coreFORCE.
• Fixed an issue where list price updates from catalog imports did not update correctly.
• Fixed an issue affecting MAP pricing fragments on product pages.
• Fixed an issue causing errors when inserting records into temporary product sale price tables.
• Fixed a critical error that occurred when deleting product MAP overrides.
• Fixed an issue where the Inventory tab failed to display product inventory quantities.
• Fixed an issue where products were not searchable in coreFORCE immediately after publishing from coreSTORE.

The Features tab is now organized into two sections: General checkout settings and Mini-cart settings, making it easier to configure and customize the checkout experience.

General checkout settings

Control core checkout functionality with the following options:

• Customer order file
  Allows customers to upload supporting documents with their order. Uploaded files appear in the Order notes section on the Review step of the checkout flow.

• Enable mailing list
  Displays a newsletter opt-in checkbox during checkout. This option is available only if mailing lists are configured on the site. The checkbox appears on the Review step.

• Enable referral
  Allows customers to select how they heard about your store. The selector displays contacts assigned to the custom REFERRER category and appears on the Review step.

• Enable donation
  Displays donation options in the payment summary when a donation configuration is set up. Includes round-up value buttons. Donation details appear on the order summary, order receipt, and Orders dashboard.

• Disable signature pad
  Hides the signature capture field, including for FFL items. When enabled, FFL-required items no longer require a digital signature and can proceed through checkout.
• Require billing address to match shipping address
  Forces the billing address to match the shipping address. When enabled, the billing address form is disabled if a shipping address is already present.

Mini-cart settings

Control the layout, behavior, and styling of the mini-cart:

• Enable mini-cart – Enables or disables the mini-cart experience.
• Recommended products – Displays product suggestions based on cart contents.
• Rounded corners – Applies rounded styling to the cart panel.
• Fly-to-cart animation – Animates products visually flying into the cart when added.
• Header text – Customizes the cart title (for example, Your cart).
• Empty cart text – Sets the message displayed when the cart is empty.
• Cart position – Chooses whether the cart slides in from the left or right.
• Slide duration – Controls how quickly the cart panel opens and closes.
• Bounce speed – Adjusts the bounce animation speed of product images while the mini-cart loads.
• Header icon – Selects from multiple cart and basket icon styles.
• Layout size – Chooses between full-height, standard, or compact layouts.

Custom messages

New custom message options allow you to fully replace default text instead of relying on fragments.

Messages

• Payment method information
  Displays instructions before payment selection. The default text is:
  “To create a split payment, edit the amount of the first payment and add another.”
  Appears in the Payment method section on the Payment step.
• Newsletter label
  Sets the text shown next to the mailing list opt-in checkbox. The default text is:
  “Subscribe to our newsletter to receive the latest news and exclusive offers.”
  Appears in the Stay connected section on the Payment step.
• Donation message
  Displays a message encouraging customers to donate. The default text is:
  “Support our cause by donating!”
  Appears in the Payment summary section on the Payment step.
• Class 3 notice
  Displays when the cart contains Class 3 regulated items. The default text is:
  “Your cart contains ‘Class III’ products regulated by the National Firearms Act. Not every FFL dealer is licensed to transfer these products. By continuing, you acknowledge that you understand the process involved and are responsible for finding a dealer who can handle these products.”
  Appears in the shopping cart before checkout.

Announcements

Create banner announcements that display as a rotating carousel on the shopping cart page:

• Add custom text (up to 300 characters).
• Include optional icons.
• Add clickable links with custom button text.
• Schedule start dates and expiration times.
• Display announcements indefinitely.
• Customize colors, fonts, and background images.
• Reorder announcements using drag-and-drop.
• Upload image-only banners without text.
• Enable or disable announcements without deleting them.
• View enhanced visual indicators for active, scheduled, expired, or inactive announcements.

Branding and styling

Branding settings have been revamped to include a sticky live preview, allowing administrators to see changes immediately as they configure the checkout experience.

Advanced

Checkout themes

Create seasonal checkout themes using eight preset holiday options, including Christmas, New Year, Valentine’s Day, Independence Day, Thanksgiving, Black Friday, and Halloween.

Each theme includes:

• A recommended custom message displayed on the Order summary during the Review step.
• Suggested font colors and font families (or use default branding).
• Four preset banners for the checkout progress bar.
• Four preset backgrounds for checkout layouts, cards, modals, and the mini-cart.
• Four preset decorative elements for step titles, mini-cart headers, and modals.

All options are configurable. Administrators can upload custom images and follow guided flows with recommended settings and tips.

Custom CSS

Mini-cart components are now scoped with all available CSS selectors to support advanced customization.

Additional features

Payment method combination restrictions

Payment method combination restrictions are now supported in the new checkout and apply across all checkout versions.

A new Exclusive checkbox is available on the Payment methods page. When enabled, the selected payment method cannot be combined with any other payment methods during split payments.

Administrators can also configure explicit combination rules to define which payment methods cannot be used together.

In the checkout experience:

• Exclusive payment methods are labeled Exclusive.
• Payment methods affected by a configured combination rule are labeled Restricted after an incompatible payment method is selected.
• These indicators appear in the Payment methods section of the new checkout, including saved payment accounts.

C&R license upload support

Customers can now upload a Curio and Relic (C&R) license when a product includes the CR_REQUIRED product tag.

Preferred dealer preselection

The checkout flow now preloads a customer’s preferred dealer in the Select dealer step when applicable, reducing manual selection and improving checkout efficiency.

Offers

Create upsell offers that appear during checkout based on configured rules.

Checkout offers

• Offer products or services during purchase completion.
• Add descriptions and detailed information.
• Set pricing globally or by customer type.
• Assign icons for visual emphasis.
• Target offers using product tags, categories, category groups, or departments. Offers without targeting apply to all orders.
• Search, edit, and delete offers.
• View improved visual indicators showing offer scope, enabled configurations, and active pricing tiers.
  Note: Price tier features are unavailable for offers that do not support multiple customer types.

🎉 New Checkout Settings Are Here!

We’re excited to announce the release of new checkout settings in coreFORCE — available now in all versions!

These powerful updates give you greater control and flexibility over your customers’ checkout experience. Whether you’re using Basic, Standard, Advanced, or Enterprise, you’ll now find a streamlined setup that makes it easier than ever to customize how your checkout works.

👉 Key highlights:

• Simplified access — quickly locate settings from Setup or by searching “Retail Store Checkout Settings.”
• Unified options — all checkout configurations are now available in one place.
• Enhanced customization — manage guest checkout, custom order notes, and more with just a few clicks.

Take a moment to explore the new checkout settings today and see how they can improve your workflow and customer experience.

🛠️ Learn more: View the full article for detailed instructions and screenshots or take the course at coreU.

📊 Tax Report Updates We’ve made some changes to the **Tax Report**. Here’s a breakdown of what each section means: 💰 Tax Collected This shows the **total tax collected on your sales**. - Includes credit card fee tax (for states like Florida or anywhere else that requires tax on credit card fees). 🧾 Taxable Sales + Tax Collected This is the sum of **all taxable line items plus the tax collected**. - Only sales with a tax rate greater than `0.00` are included. - Tax-exempt sales and sales with a `0.00` tax rate are **not** included here. 🛒 Non-Taxable Sales This represents **all sales line items that did not have tax applied**. - Includes tax-exempt sales and sales with a `0.00` tax rate. 📈 Total Sales This is the **grand total of your sales**, calculated as:

📦 Release Notes – June 16, 2025

This release includes key enhancements and critical bug fixes aimed at improving auction workflows, data integrity, and payment handling. Here's what’s new and improved:

🚀Introducing Accurate Gun Auctions - Easily get rid of distressed firearms
We’re excited to announce the launch of the Accurate Gun Auctions (AGA) module in coreSTORE!

With this powerful new integration, you can now list and sell used firearms directly through AGA, helping you free up valuable shelf space and turn inventory into revenue faster.

We’ve partnered closely with AGA to deliver a seamless, streamlined experience, making it easier than ever to manage auctions right from your coreSTORE environment. From listing to final sale, every step is optimized to save you time and maximize returns.

Start turning your used inventory into opportunity—AGA is live and ready to use!

👉 Watch the following video for some detailed instructions on how the new AGA module works!

✨ Enhancements

• 📍 Location Subscription for Store Locator Channel
  You can now selectively subscribe locations to the BFG store locator channel — offering better control over location visibility and channel assignments.

🐞 Bug Fixes

• 🧹 Deleted Customers Still Appearing in Search
  Resolved an issue where deleted customers continued to appear in search results.
• 🔁 Partial Transfer-In Blocked by Duplicate Data
  Fixed an error that prevented partial firearm transfers due to duplicate serial numbers or missing transfer out IDs.
• 📤 Suspended Sale Closed Prematurely After Partial Fulfillment
  Addressed a bug that caused suspended sales to close after fulfilling only one firearm.
• 💳 CNP Payment Type Issue with Firearms
  Corrected a CNP payment issue that affected firearm transactions, ensuring reliable processing.

We’re back with another powerful round of enhancements, fixes, and feature rollouts to keep your business running smoothly. From critical compliance fixes to expanded WooCommerce integration support, this update is all about giving you more control and cleaner performance.

🛠️ Improvements

• Updated Aged Firearm Report
  Enhanced reporting options with the addition of Cost and Selling Price.
  
  
• Bound Book UI Enhancements – Acquisition & Disposition Pages
  Following the recent facelift of the Item Information page, the Acquisition and Disposition pages are now undergoing a similar redesign. This update focuses on improving layout and usability.
  
  
  
• WooCommerce Integration Fixes
  Squashed bugs related to duplicated categories and sync issues between WooCommerce and coreSTORE. Enjoy cleaner, faster syncs!
• Detailed Gift Card Report Export Alignment Fix
  Exported reports now show correctly aligned headers for easier reconciliation and reporting.
• Bound Book Duplicate Entry Prevention
  Addressed an issue where a duplicate entry could be created when recording a buy transaction. More accurate, more compliant.
• Inventory Item Export
  Fixed an issue where the export would return a blank page—exports now generate as expected.
• Purchase Order Printing Enhancements
  Optimized PO printing behavior and formatting for more consistent and readable outputs.
• Support for Non-US Customer Profiles
  You can now create international customer records without disabling required address settings.
  

🐛 Bug Fixes

• Consignment Items Not Posting with Duplicate UPC Message
  Resolved an issue where consignment entries would fail when a duplicate UPC warning appeared.
• Selling Price Incorrect After Inventory Transfer
  Corrected behavior where prices would change unexpectedly after transferring inventory.
• Sale Price Not Cleared with "List Price as Default" Setting
  Ensures that local inventory pricing takes precedence as expected when the default setting is disabled.
• Auto-Create Variations Causing Age Verification Issues
  Fixed a formatting issue that caused age verification prompts to behave incorrectly when variations were auto-created.
• Bound Book Serial Numbers Not Returning to Stock
  Corrected logic to ensure items for customers not using the Bound Book are returned to stock when needed.
• Work Orders Technician Report Export
  Fixed a formatting issue that cause the report data was shifted under the incorrect headers.

🚀 Exciting News: coreY is Getting Smarter, Faster, and More Helpful!

We’re thrilled to introduce a major update to coreY, the Coreware AI assistant! This enhanced version is currently in testing and brings significant improvements designed to make your experience smoother, more intuitive, and more efficient.

✨ What’s New in coreY?

• Smarter Conversations – With improved natural language processing, coreY understands context better than ever, making interactions feel more natural and seamless.
• Faster Responses – Get answers quicker with optimized algorithms designed to speed up replies to your questions and requests.
• Enhanced Assistance – Whether you need research support, task management, or creative brainstorming, coreY is now more tailored to your needs.
• More Reliable – With improved accuracy and stability, coreY helps keep you on track with fewer hiccups.
  

🛠 We Need Your Feedback!

At Coreware, we rigorously test our products to ensure the best possible experience. However, real-world use always uncovers opportunities for improvement, and that’s where you come in!

As coreY is still in the testing phase, we’d love to hear your feedback—both the good and the areas where we can improve. Your insights are invaluable in helping us fine-tune coreY before its full release.

📩 Please share your feedback with [email protected] and help us make coreY the best it can be!

🚀 Try coreY Today!

Jump in and experience the future of AI assistance. Start using coreY now and see how it can transform the way you work!

This release brings powerful enhancements to improve workflow efficiency, system performance, and reporting accuracy. We’ve added new inventory filters, streamlined firearm compliance processes, and expanded automation capabilities to save you time.

✨ Enhancements

• Merchant Credential Retention – Improved API handling to retain existing merchant credentials when adding coreCLEAR API credentials.
  
• Used Inventory Filter – Added a "Used" checkbox filter in inventory to allow users to search specifically for used items.
  
• FFL License Name Import – Made the FFL License Name field importable for supplier records.
  
• Expired Alert for Florida – Adjusted the 30-day expiration alert for Florida background checks to account for approval delays.
  
• Mass Item Price Updates – Added the ability to perform bulk price updates for inventory items across multiple sales channels.
  
• Edit Section E for 4473 Forms – Expanded dealer permissions to allow corrections in Section E of 4473 forms without requiring developer assistance.
  
  
  

🔧 Bug Fixes

• Consignment Not Generating – Fixed an issue where ignoring the "Duplicate UPC" message prevented consignment records from being created.
  
• Taxes & Fees Display Issue – Resolved an issue where additional taxes/fees were not clearly labeled in the sales screen.
  
• Tip Amounts Missing in Reports – Fixed an issue where tips collected via Equinox devices were not appearing in the Tip Summary/Detailed Reports.
  
• Bound Book SSN Visibility – Removed the SSN as a selectable field in the Bound Book Dashboard to enhance security.
  
• Incorrect State Abbreviation – Fixed an issue where Northern Marianas was displayed incorrectly as "MK" instead of "MP" in supplier records and receipts.
  
• Negative Amount on Sales Receipt – Addressed an issue where sales receipts incorrectly displayed negative amounts due.
  
• Email Delivery Issue – Investigated and resolved missing 3310 emails for some users due to SMTP-related errors.
  
• Detailed Payment Report Misalignment – Fixed misaligned columns and missing Sales ID in exported payment reports.
  
• Detailed Sales Report Mismatch – Resolved an issue where sales reports with tax group filters showed different data in coreSTORE vs. the exported version.

This update introduces an enhanced MGE Wholesale integration for improved order tracking, FFL shipping address visibility in the Orders Dashboard, and several performance and stability improvements across orders, product management, and integrations.

New Features

• [All versions] The MGE Wholesale integration has been updated to use their FTP server for order placement and tracking retrieval, improving reliability.
  

Other Changes

• [All versions] For servers on the latest infrastructure, an accurate error message will now be displayed when an incorrect domain name is entered, replacing the previous system maintenance page.
• [All versions] The Order Number column in the Orders Dashboard is no longer sortable since it matches the ID column, which allows for much faster sorting.
• [All versions] If an order has an FFL linked, the Orders Dashboard will now display the FFL shipping address instead of the customer’s address, ensuring clarity for firearm-related shipments.
  

Bug Fixes

• [All versions] Fixed an issue where coreCLEAR appeared twice in the merchant services list on some servers.
• [All versions] Resolved a security issue where the API method get_catalog_inventory could pull data from inactive clients.
• [All versions] Fixed an issue where the Atlas Verified filter was not working properly in Products Maintenance.
• [All versions] Improved performance and resolved multiple issues affecting the mini-cart on front-end pages.
• [All versions] Fixed an issue where the Default Location ID custom field was re-saved on every page load, even if unchanged.
• [All versions] Added missing FedEx SmartPost package types to the EasyPost integration.
• [All versions] Fixed an issue where Product Availability records were not updating daily as intended.
• [All versions] Resolved an issue where prohibited shipping methods were not being enforced correctly.
• [All versions] Fixed an issue with the Camfour integration, ensuring order quantities are sent in the correct format.
• [Basic/Standard] Fixed a fatal error in Site Defaults that could occur if a network call failed.
  

Hotfixes (Previously Deployed)

• [All versions] Fixed an issue where changing AVS settings in Orders > Setup / Site Defaults created a new empty set of merchant credentials.
• [All versions] Resolved an issue with the Camfour integration, preventing orders from being rejected due to missing costs.
• [All versions] Fixed an issue with the new cost-by-quantity feature, ensuring locations with zero cost are not used incorrectly.
• [All versions] Removed an outdated restriction that prevented email marketing from linking to category-group or department pages. New safeguards are in place to prevent this from causing system issues.
• [All versions] Fixed an issue where the Atlas Verified field in Products Maintenance was being reset incorrectly.
• [All versions] Fixed multiple issues related to MAP price updates from BFG Atlas not being processed correctly.
• [All versions] Fixed an issue where tracking data from Camfour was not being processed correctly.
• [Advanced/Enterprise] Various usability improvements for Account and Recurring Payment CSV imports.
• [Advanced/Enterprise] Added the ability to create recurring payments with placeholder accounts for situations where saved cards are not yet available.

🚀 RELEASE HIGHLIGHTS

This release focuses on critical improvements to the sales process, and inventory management enhancements. We've addressed several high-priority issues to ensure smoother operations and improved data accuracy.

✨ ENHANCEMENTS

• Firearm Work Orders – Added the ability to display all firearm information on work orders for better tracking and compliance.
  
• Estimate System Type – Implemented a receipt policy to streamline estimate handling and ensure clarity for customers. This can be found under Company>Settings>Receipt
  
• Inventory Detail and Summary Reporting – Introduced new filter options to enhance inventory reports, providing more flexibility in data analysis.
  
• 4473 Form Handling – Improved processing with a closure warning and automatic signature removal for incomplete forms, ensuring better compliance and user experience.
  

🔧 BUG FIXES

Sales & Order Processing

• Fixed issues with Complete Sale functionality after editing a sale.
• Resolved problems with duplicate orders being imported on status updates after sale completion.
• Fixed incorrect Last Received Date display when a Purchase Order is pending.
• Corrected text displayed when deleting a Receiving record.
• Fixed register breadcrumb navigation for a smoother user experience.
• Resolved shipping charge tax reporting issues (previously showing $0 in reports and Excel exports).

Inventory Management

• Fixed inventory receiving sync issues between coreSTORE and BigCommerce.
• Addressed inventory search results not matching displayed lists.
• Corrected discrepancies in Distributor Inventory Search results.
• Fixed location color dots not appearing in dropdown lists.

Reports & Data

• Fixed Manufacturer's Graphical Report not matching Manufacturer's Summary Report.
• Enhanced exported files to include Product ID for better tracking.
• Corrected column alignment issues in Detailed Customer Report exports.

Integrations

• Resolved coreSTORE/coreFORCE membership/event sale integration issues affecting post-order creation.
• Fixed shipment info population issues from coreFORCE.
  

💻 TECH IMPROVEMENTS

• Fixed SmartTags customer tagging functionality.
• Addressed Bound Book Dashboard issues where license type disappeared when searching for customers.
• Improved performance of various core components for a smoother experience.